Privacy Policy
Last updated: November 29, 2025
At Coin002, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
- Account Information: Email address, password (encrypted), username
- Financial Information: Deposit/withdrawal amounts, transaction history, wallet addresses
- Technical Information: IP address, browser type, device information, operating system
- Usage Information: Pages visited, features used, time spent on platform
2. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process your transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your inquiries and provide customer support
- Detect and prevent fraud and abuse
- Improve and optimize our platform
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Service Providers: Third parties that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can control cookies through your browser settings.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Object to certain processing activities
- Export your data in a portable format
8. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact our support team through the platform.